Web Compliance Solutions was founded by a team of veteran lawyers and seasoned coders. We truly understand what it takes to make a website as accessible as possible, and to help defend against a claim if one arises under the Americans with Disabilities Act (ADA), or a related governing statute.
The law in this area is currently evolving and can be confusing to navigate. According to Forbes, web accessibility lawsuits went up 183% from 2017 to 2018, and are on the rise (2019 numbers are still being calculated). Currently, there is no direct governing law for the private sector. However, we look to the various “toolkit” provisions of the ADA, as well as the Web Content Accessibility Guidelines 2.1. These guidelines were created by the World Wide Web Consortium (W3) to help make sure those with disabilities had equal access to goods and services available online.
In order to make a site as accessible as possible, those with disabilities such as sight and hearing should be able to interpret a website. Key areas for problems include the following, among many, many others:
- Images should be described in the code
- Colors should have proper contrast
- Videos should have captions
- PDFs should have HTML that’s easy to read
- Contact forms should be be readable by screen readers
Web Compliance Solutions follows a multifaceted, ongoing approach to ensure you are making strong efforts towards compliance in a way that’s reasonable for your business and your budget. Here are some of the tasks we take.
- Audits: We begin by performing audits with both tools and through manual testing by people who are visually and hearing disabled. The W3 itself has stated, “No tool alone can determine if a site meets accessibility guidelines,” (https://www.w3.org/WAI/test-evaluate/) which is why we don’t rely on just tools to give the thumbs up when testing a site.
- Manual Fixes: Once we present the items that need fixing, our skilled developers manually update the code of the site to be more compliant.
- Plugins: Though plugins alone aren’t enough to prove you are making efforts toward getting your site to be more compliant, they can aid in your overall plan. We recommend and install plugins that make navigating the site simple for those with specific needs.
- Historical Log and Quarterly Reports: One critical step towards fighting potential litigation is having a record of the progress your site has been making towards becoming more compliant. We provide quarterly reports that show the recent steps taken and percentage of potential issues on the site so you can have a record of your progress.
- Up-To-Date Legal Research: The law surrounding the ADA’s application to websites is rapidly changing and is evolving in different ways in different circuits. The lawyers on our team stay up to date with all new opinions at the state and appellate levels, and provide updates to you as well so we can adjust your strategy as need be.
- Affidavit and Legal Fees: Should someone have a complaint against your site, we provide an affidavit verifying all the work performed and the outline of your ongoing strategy.
- Badge: Finally, we provide a badge for you to put on your site that indicates that the site is striving to be compliant with the ADA. The badge directs users to the policy page which expressly outlines the actions taken make the site compliant.
- Portal: Once you begin to work with us, you’ll be able to easily access all the information above through a secure portal online.